Friday 29 June 2012

Tutorial: Ordering PDF Patterns From Knit Picks From Overseas

One of the reasons I wanted to start this blog up again was to write a tutorial. I recently ordered a pattern from the knit picks website () and OMG it was a convoluted experience!! I had to take information from various places on the internet, and combine them with my own making stuff up. Eventually I got the pattern, but I wanted to post how I did it, so that other people can follow the steps.

The problem is that Knit Picks does not allow shipping to other countries. But I just wanted to buy a pdf download, which does not involve shipping. You still have to put in a shipping address though, in the order form.

Now, the information used in this tutorial apparantly came from a Knit Picks employee and was then posted on ravelry. I found the information here, but apparantly there's an earlier thread that I can't find.

To illustrate how to order a pattern from "overseas" (not the U.S. in other words), I'll be using the order page for the Cabled Summer Top by Lee Gant, because it's a pretty top and I want the pattern ;)

So, first you go to the pattern page on knitpicks.com


Click on "get the pattern" in the right hand corner. It'll take you down the page to the "kit builder" where you could buy the yarn if you lived in the U.S. But you don't, or you wouldn't be using this tutorial, so ignore this and just click "add to cart".


It'll take you to the top of the page again, just click on the checkout button in the top right now, which will take you to this page.


Click "checkout" at the bottom.

Now,this is the complicated bit. Fill in your proper billing information, your name, address, email etc. Put "not applicable" for the state, and whatever your country is in the drop down box.

BUT!

Your phone number may not have the correct number of digits (this is the bit that threw me for ages!) American phone numbers have 10 digits plus the 1 at the beginning for the country code (for example 1-800-123-1234) You'll see on the first picture that knitpicks have their own phone number laid out on the top of the screen. You need to put in that many digits (minus the country code). My UK landline has 11 digits. What I had to do was drop the 0 at the beginning of my phone number, and just put in the rest of the digits, as in this example (this is NOT my real phone number by the way - I don't think it's any real phone number. It's just an example. Don't try and phone it!)


For the shipping address, put in knitpicks own address. This is the advice that was given to the ravelry member from their own staff, so I'm assuming it's OK. It works anyway.

Fill in the shipping address as shown in this picture. Then fill in your first and last names, and the phone number you used before.


If this works, you'll be taken to the credit card details page. I have deleted my personal details from this photo - you'll have your billing and shipping addresses shown on the left.


Scroll down and fill in your credit card details and click submit order, and away you go!

You'll see an order received page now.


And in your email, you'll soon get a link to download your pattern.

But wait, that might not be it!! You might get your pattern downloaded as a cfm file - for example "downloadpattern.cfm" Confusing, huh? Don't worry, just go to the folder where the file has downloaded, and rename the file to "downloadpattern.pdf" It will now open in adobe acrobat reader, and you can print out your shiny new pattern!

I hope this tutorial makes sense and helps you. This is my first time writing a real internet tutorial, I hope I've added enough pictures and made it sound easy, which it is really. All you're changing is the shipping address, the phone number and renaming a file. Let me know if it helps, or if you have any other questions. The information is out there on ravelry etc, but I thought it would be helpful to have it all grouped into one page :)

2 comments:

Kate said...

I found the same info on Ravelry. :-) It did feel a bit ridiculous to have to leap through so many hoops to get a pattern download, but I really wanted the pattern!

Yarndancer said...

Yeah, it doesn't seem like they mind people from overseas buying the patterns, but it's definitely not made easy! :D